|
Features
ZLINQ Connect is a feature-rich platform providing functionality to
address all areas of feedback management. The following
is a an overview of the features:
Survey Management
- Built-in Question Types: Gather responses using
appropriate question types based on your need,
using Multiple-choice (single-select/multi-select),
Text/Numeric Field, Drop-down boxes, List (single-select/multi-select),
Rating Scale, Matrix single-select/multi-select,
Multiline text/numeric-only field, Ranking Scale
and Date Field.
- Media Rich Designs: Upload custom content such
as images, audio/video files, documents and
include them in surveys to enhance the design
- Convenient Organization: Single or Multiple-page
surveys with the ability to group questions into
sections
- Controllable Data Entry: Reduce data entry errors
by controlling Maximum allowable choices in multi-choice
questions, Data range specification for numerical
questions, Designate questions as required to
be answered, Total and formula fields to automatically
validate user input against pre-defined values
- Controlled Presentation: Group Field type to
combine multiple question types in a grid format
- Questionnaire Preview: Survey can be previewed
in a standard web browser throughout the design
process
- Data Piping: Create dynamic survey content
based on the responses to questions in the survey
- Hidden Fields: Collect respondent attributes
without explicit questions, while being able
to analyze that data
- Conditional Branching: Accommodate skip patterns
and display only questions relevant to individuals
based on their responses
- Question Bank: Promote reusability by collecting
commonly used questions into a shared bank managed
by the users themselves
- Question Categorization: Categorize the questions
in the bank to enable easy organization by relevance
- Survey Templates: Promote best practices by
designating commonly used survey types as templates
which are created and managed by the users themselves
- Template Categorization: Categorize the template
surveys to enable easy organization by relevance
- Branded Design: Present a consistent corporate
branding with survey designs that are similar
in appearance to corporate web pages
- Customizable Look and Feel: Enhance presentation
with customized look and feel based on survey
audience
- Customizable Messaging: Define welcome and multiple
end pages with custom messaging
- Survey Access Control: Surveys can either be
anonymous, password protected or tracked by respondent
email address
- Response Submission Control: Enable once-only
or allow repeated submissions per user. Establish
open-close dates or restrict maximum number of
responses
- Completion Control: Allow partial submissions
with the ability to resume. Present end pages
or redirect user to any URL upon completion of
survey
- Survey Redirection Data: Pipe data from one
survey or an external source directly into a
new survey
- Standard Export Format: Export survey and response
data in standard XML format and store it on local
disk if needed
- Design Content Security: Design surveys using
an SSL connection to ensure design content security
- Survey Response Security: Present surveys over
SSL connection to ensure response content security
Response Data Management
- Real-time Data: View the response data in real
time as users submit data to your survey
- Selective
Data Views: Select the questions and set up filters
to view only the data you need
- Data Cleansing/Postcoding:
Clean up the response data for better organization
and reporting
- Export & Import: Easily export
data in CSV format for use in external systems,
import CSV response data into surveys
Reporting and Analysis
- User-defined Reports: Design reports just like
surveys using the easy-to-use interface and incorporate
any number of charts, tables, analysis or any media-rich
external content
- Customizable Charts: Customize
charts, graphs and tables using your own labels,
titles, colors and scales
- Built-in Chart Types:
Use one of the numerous built-in chart types
based on your need: Column Charts, Pie Charts,
Bar Charts, Stacked Bar Charts, Comparison Bar
Charts, Frequency Charts, Pivot Tables (Crosstab),
Response Tables and Statistical Charts
- Statistical
Analysis: Incorporate tables that include min,
max, mean, median, mode, standard deviation,
variance, Kurtosis, Quartile
- Response Value Analysis:
Create reports based on either respondent counts
(how many or percentage of respondents) or the
actual answers of the respondents
- Advanced Filters:
Apply advanced filters based on multiple criteria
to analyze and report on just the data you need
- Published
Reports: Publish any of your reports directly
to the web and make it available through any browser
- Static
and Dynamic Charts: Enable dynamic or manual
refreshes depending on whether or not you want
the reports regenerated with real-time data every
time they are accessed over the web
- Dashboard: Create
a dashboard for survey results and populate with
any of the published reports or other commentaries
and analysis
- Security: Open up the published reports
for unrestricted access over the web, or restrict
the access based on passwords
Communication Management
- Survey Invitation: Send or schedule survey invitations
via email. Incorporate attributes such as URL,
login ID, passcodes, etc directly in your communication
from the tool
- Reminders & Acknowledgements:
Send or schedule reminder messages to ensure higher
response rates and acknowledgement messages to
thank users for their submissions. The system automatically
sends messages only to the appropriate users depending
on whether they have responded to the survey
- Message
Logs: Conveniently track email messages and their
status through the message log
- Message Drafts:
Store message drafts much like in an email client
to promote reusability and as a reference
- Address
Book: Use the system and personal address books
to organize information about survey respondents
- List
Management: Organize respondents into convenient
lists for easy reference
- Directory/LDAP Access:
Use a corporate LDAP directory and reuse your
company's IT identity and email infrastructure
Collaboration
- Users and Groups: Create users and organize them
within groups, thus enabling association by convenient
criteria such as departments
- Folder Permissions:
Create arbitrary folder structures with associated
permissions based on users and groups, thus enforcing
access through user-defined policies
- Survey Permissions:
Associate permissions with surveys similar to
folders, ensuring consistent access control
- Session
Management: View and administer user sessions
on the server to audit system usage
- Access Based
Views: Browse the system based on your access
rights and permissions
Technology
- Platform Independent: Deploy on or use the hosted
solution on any operating system, all you need
is Java
- Scaleable: Rest assured knowing that the
system will scale to meet the demands as your
needs grow
- Web Services: Use XML based web services
to seamlessly integrate survey functions with
other corporate systems such as ERP, CRM
|
|
 |
|
